Privacy Policy

At Arrotech, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of users and clients who engage with our services, including our website, mobile apps, software, and digital marketing solutions. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services

2. How We Use Your Information

We use the collected data for various purposes, including:

• Providing Services: To fulfill the services you request, such as app or web development, software solutions, or digital marketing services.
• Communication: To contact you regarding project updates, service information, or responding to inquiries.
• Payment Processing: To process and manage payments for services rendered.
• Personalization: To tailor our services and content to your preferences and improve user experience.
• Marketing: With your consent, we may send you promotional materials, newsletters, or other marketing communications.
• Analytics: To monitor and analyze usage patterns, trends, and site traffic, and to improve our services.
• Compliance: To comply with legal obligations or protect the rights and safety of our users and the Company.
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3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you interact with our website and services. These cookies may be used to:

• Recognize your preferences and tailor content.
• Track website traffic and user interactions for analytics.
• Provide you with personalized ads across different platforms (e.g., Google, Facebook).

You can modify your cookie preferences by changing your browser settings, but disabling cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

• Service Providers: We may share personal information with third-party vendors or service providers who help us deliver our services (e.g., payment processors, hosting services, marketing platforms).
• Legal Obligations: We may disclose your information when required by law, court orders, or to comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of the Company’s assets, your personal data may be transferred as part of the transaction.
• Consent: We may share your personal information with third parties if we have obtained your explicit consent to do so.
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5. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it. These include encryption, secure storage, and access controls to prevent unauthorized access, alteration, or disclosure of your personal information.

However, no online transmission or storage of data is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, it will be securely deleted or anonymized.

7. Your Data Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we update or correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.
• Restriction: You can request that we restrict the processing of your data under certain conditions.
• Objection: You can object to the processing of your data for direct marketing purposes.
• Data Portability: You can request that we transfer your personal information to another service provider.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

8. Third-Party Links

Our website or services may contain links to third-party websites, apps, or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.

10. International Data Transfers

If you are accessing our services from outside of [Insert Country], please be aware that your information may be transferred to and processed in countries where data protection laws may differ from your local jurisdiction. By using our services, you consent to the transfer of your personal information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You are advised to review this policy periodically for any updates or changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Arrotech

Email:  info@arrotech.com.au

Phone:  +61451230496

Address:  Arrotech Pty. Ltd. Level 2, 23 Foster Street Surry Hills NSW 2010